Congratulations on your beautiful new home! We hope you and your family enjoy your home for many years to come. As with any new home, occasionally warranty items do arise after the construction of the new home is complete. Here are some gentle reminders to keep in mind: The warranty on your home is for one year from the date that you closed on your home. Warranty coverage is outlined in the Residential Construction Performance Guidelines booklet. We do recommend that you let your home go through at least two seasons before submitting a warranty service request because you will see that several items you may have noted, will correct themselves during the curing process.
Click here to submit a warranty request. Please only submit one request at a time through the portal.
RCPG items Any items per one-year RCPG guidelines are covered by our warranty (cannot be homeowner maintenance items) please see the booklet you received at your homeowner's orientation or the one attached to this page.
Drywall Repair One-year drywall repair for any natural nail pops or cracks, and paint touch-up following these repairs.
Cabinet & Interior Door Adjustments Cabinet and interior door adjustments are not covered by warranty as it is basic homeowner maintenance.
Paint Touch Ups Any paint touch-ups that are not related to drywall repair are not covered by warranty, as this is basic homeowner maintenance.
Homeowner Damage Any damage caused by the homeowner, guests, or other repair maintenance technicians
Countertop Caulking and Touch Ups Countertop caulking and touch-ups are not covered by warranty service as it is basic homeowner maintenance.
NEW HOME DELIVERY: We will re-key the locks on your home so that the keys are now unique to you and those keys will be handed to you upon delivery, or we will make arrangements to leave them in a lockbox if you are not available during “re-key”. You may now move all of your items into your beautiful, brand new Bosgraaf Home at this time. Please understand that for your own protection and the safe keeping of your belongings, no personal items can be moved in before final inspection and orientation.
ONE YEAR WARRANTY SERVICE: We provide a one year labor and material warranty, based on current residential construction performance guidelines, that are provided to you at your homeowner orientation. This information provides corrective action for any warranty covered defects outlined in writing during the first year.
Please view our RCPG guidelines before submitting a request!VIEW THE REPORT